Terms of Service

1. Agreement to Terms

By accessing or using the services provided by KVEC Systems ("Company," "we," "our," or "us"), including our website, APIs, and AI-powered solutions, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

KVEC Systems provides AI and machine learning solutions for government agencies, healthcare systems, and commercial enterprises. Our services include but are not limited to:

• Healthcare AI — semantic medical search, clinical NLP, and decision-support tools
• CivicTech — regulatory analysis and public data intelligence platforms
• AI Contracting — custom ML pipelines, LLM integration, and consulting
• Developer sandbox and API access for evaluation purposes

3. Eligibility

You must be at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent. By using our services, you represent and warrant that you meet these requirements.

4. User Accounts

Certain features may require you to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

5. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit malicious code, viruses, or other harmful content
• Attempt to gain unauthorized access to our systems or infrastructure
• Reverse-engineer, decompile, or disassemble any part of our services
• Use our services to make autonomous clinical decisions without qualified human oversight
• Exceed rate limits or abuse API access in a manner that degrades service for others

6. Intellectual Property

All content, software, algorithms, models, and documentation provided through our services are the intellectual property of KVEC Systems or its licensors. You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms. You may not copy, modify, distribute, or create derivative works from our proprietary materials without prior written consent.

7. Data and Privacy

Your use of our services is also governed by our Privacy Policy. For healthcare-related services, additional data handling provisions may apply under separate agreements.

8. Disclaimers

Our services are provided on an "as is" and "as available" basis. KVEC Systems makes no warranties, express or implied, regarding:

• The accuracy, completeness, or reliability of AI-generated outputs
• Uninterrupted or error-free operation of our services
• Fitness for a particular purpose or non-infringement

Our AI tools are designed to assist, not replace, professional judgment. Healthcare outputs are for informational purposes only and do not constitute medical advice, diagnosis, or treatment.

9. Limitation of Liability

To the maximum extent permitted by law, KVEC Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claims arising under these Terms shall not exceed the amounts paid by you to KVEC Systems in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless KVEC Systems, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.

11. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests. Upon termination, your right to use our services ceases immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the District of Columbia, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in Washington, D.C.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the revised Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at: